[FAQ] BANNED thread - All ban related posts go here: what to do, why it happened, etc

[abdcefghijklmno]

We apologize for the inconvenience! I have reviewed your case and I decided to remove the suspension placed on this account.

In order to regain access to your account, please execute a password reset.

Should you have any additional questions or concerns, please do not hesitate to ask.

Hero, Im popping another ticket in and acting all scoffy about it, will see what they say

[xXLethargicXx]

We apologize for the inconvenience! I have reviewed your case and I decided to remove the suspension placed on this account.

In order to regain access to your account, please execute a password reset.

Should you have any additional questions or concerns, please do not hesitate to ask.

Tons of people unbanned, and it had nothing to do with you threatening a chargeback. I'm still unsure why so many were banned for less than a day then unbanned, but there seems to be no rhyme or reason to all of this.

[excitedguy]

Tons of people unbanned, and it had nothing to do with you threatening a chargeback. I'm still unsure why so many were banned for less than a day then unbanned, but there seems to be no rhyme or reason to all of this.

My theory is that Deca tested a detection method they came up with and did a ban wave, but accidentally got innocent players banned as well so they had to reverse the bans.

[Gravie]

ill try it aswell, still the 1 strike remain i guess, we need to really find a way to hide the hack in the future, 059 think it's only about the flash player but plenty of people only used exalt client and got banned too

[thisisnotme6969]

can we charge back how much ever we payed lets say a year ago? or is there a maximum time limit

[theross]

can we charge back how much ever we payed lets say a year ago? or is there a maximum time limit

That will get you in trouble - guaranteed!
You chose to pay DECA for in game currency. You receive it (use it, or keep it - doesn't matter).
Then you break their TOS and get banned - no reason to charge back. I think I even read something in the TOS that a ban does not give you the right to get your money back.

Additionally, if you paid via PayPal, you are not protected by the buyer insurance policy, as you "bough" virtual goods.


Don't start a war because of a few $. You will have to pay much more at the end and you will lose this, with 100% certainty.

[thisisnotme6969]

That will get you in trouble - guaranteed!
You chose to pay DECA for in game currency. You receive it (use it, or keep it - doesn't matter).
Then you break their TOS and get banned - no reason to charge back. I think I even read something in the TOS that a ban does not give you the right to get your money back.

Additionally, if you paid via PayPal, you are not protected by the buyer insurance policy, as you "bough" virtual goods.


Don't start a war because of a few $. You will have to pay much more at the end and you will lose this, with 100% certainty.

but that wasnt my question >:C

[Kate]

but that wasnt my question >:C

It wasn't your question, but he still answered it.
No matter how far back you go with a charge back, it's not going to work through company policies you should have familiarized yourself with if you were going to extort money. Saying should, because if you were really gonna go as far as to legalities, then you should have at least known what lines not to cross.

However, as for some of the bans I've asked about, some are still remaining permanent despite a follow-up support ticket sent. Will update on that, but good luck to all who were totally bodied by Decker.

[Matthew]

can we charge back how much ever we payed lets say a year ago? or is there a maximum time limit

Depends with what payment method you used, that will determine such factors and your success rate

It's okay I'll answer your question

[thisisnotme6969]

Depends with what payment method you used, that will determine such factors and your success rate

It's okay I'll answer your question

Tyvm, Im thinking of "scamming" them, I havent paid even a penny to them.... but they might not notice since I feel like they dont really check info before replying to an email im like 70% sure on this one

- - - Updated - - -

Tyvm, Im thinking of "scamming" them, I havent paid even a penny to them.... but they might not notice since I feel like they dont really check info before replying to an email im like 70% sure on this one

my ban is related to boating long ago C: (not the recent ban wave... about the recent ban wave, i used every client possible be it swf or exe spoof, non-spoof or other non mpgh ones, none of my accounts banned)

[Erikoman]

Got banned 30 mins ago.

Sent a ban appeal

Pretty sure they're banning people manually.

For the record, I only did O3 on the Exalt client from that "site".

I never enabled exalt mode whilst playing on 059's flash.

Never duped, boated or anything of the sort.

Be careful, guys.

[Corps3Party]

wow dekker really trying to kill the cheating and the game

[abdcefghijklmno]

Got banned 30 mins ago.

Sent a ban appeal

Pretty sure they're banning people manually.

For the record, I only did O3 on the Exalt client from that "site".

I never enabled exalt mode whilst playing on 059's flash.

Never duped, boated or anything of the sort.

Be careful, guys.

Did you leave via the portal? My second accounts done a few on realmstocks exalt client only and is untouched as of now, I expect it might get a 14 day susp too

- - - Updated - - -

Has anyone been confirmed banned for only using realmbot's exalt client? I know people have been banned for using realmstocks exalt client, only.

I had no idea it existed until today.

[Gravie]

i got the answer from the appeal, i must wait 14 days, anyway my will to play dropped, i played legit for years and i can say while it is a complete different game the qol and the way to play with a hacked client is much more fun and it doesn't ruin anyone experience (while premium tracking ******* who fill realms in seconds are a problem), well i will spend my money on other games, maybe i will play legit while doing simple thing waiting for more advanced hack

The way they design their game is so stupid, without autonexusing i would have lost items i took almost a year to drop in 10 minutes of 03, if they wanna get rid of hacking they should totally boost every single item drop rate or increase the % of drop for the number of boss killed

[SobameUnCoco]

Got banned 30 mins ago.

Sent a ban appeal

Pretty sure they're banning people manually.

For the record, I only did O3 on the Exalt client from that "site".

I never enabled exalt mode whilst playing on 059's flash.

Never duped, boated or anything of the sort.

Be careful, guys.

Windows defender found a Trojan on Exalt client from that site, called Spursint.F!cl
Maybe my account didn't get banned... But I'm not exposing my computer's security for an external source .exe