THOUGHTFUL'S REFUNDING SERVICE 7% / 5% | 24/7 CUSTOMER SERVICE | ELECTRONICS/CLOTHING

[Saldychips]

Finished a SAKS order of 900 USD. Big ups to this man. +VOUCH

[thoughtful]

On and ready to take orders! Lets get it going

[AccomplishedZombie]

what are your target limits? some threads say 1000 but yours says multiple items and $2000 max

[hermitboye]

added you on IM

[Babs15]

Is it possible to France ?

[Crowning]

Paid him upfront for an order to get it "prioritized" as he had too many orders. Will update when and if he completes my order by tonight as promised.

[thoughtful]

Online and ready to take orders

[chynezkld]

Finished a SAKS order of 900 USD. Big ups to this man. +VOUCH

how long did it take

[Blabadon]

*If he doesn’t reply, that doesn’t mean he’s working on your order. You need to pester him to get anything done.*

Contacted him on May 31st. PRE-PAID June 1st for my order.

[2018-06-01, 7:03:04 AM] Thoughtful: Would you like to pay priority or?
[2018-06-01, 7:04:07 AM] *********: pay priority?
[2018-06-01, 7:04:51 AM] Thoughtful: What priority is, is that you pay the fee upfront and get your order done before the reat
[2018-06-01, 7:04:53 AM] Thoughtful: Rest
[2018-06-01, 7:04:57 AM] Thoughtful: So you dont have to wait


When my order arrived ASOS closed my account. I confirmed with Thoughtful if the refund was still possible, he said he can still do it.

Got a message June 7th that he started my order. Had to message Thoughtful on the 11th for an update to my refund. His reply :

“[2018-06-11, 1:29:26 AM] Thoughtful: Some times they do not send the email
[2018-06-11, 1:29:38 AM] Thoughtful: keep an eye out on your bank as well”

June 17th I got an email from ASOS about my query, asked Thoughtful if that email was for a successful refund. He said yes it was.

June 23rd contacted Thoughtful again to ask when ASOS would send me a refund. He said he’ll email them again.

June 26th, asked for another update. He replied with

[2018-06-26, 2:31:08 PM] Thoughtful: Nothing yet
[2018-06-26, 2:31:24 PM] Thoughtful: Doing a lot of orders today and I’ll see if I can get to yours

Weird, I thought I had prepaid and that I had paid for priority? Doesn’t that mean that my order should be on top of the list? I was on the bottom of the list for some reason.

After some back and forth, I still got nothing solid out of him. I had to leave for a vacation on July 1st. I asked him if the refund is confirmed and that I can go without worry, or if i have to return it before I go/get someone to return it while I’m away.

June 30th, he asked if I could wait 3 business days, but my return period end date was in 3 days, so I told him I couldn’t.

[2018-06-30, 3:17:50 AM] Thoughtful: Okay they requested we wait till they contact us within 3 business days... fucking asshole
[2018-06-30, 3:20:40 AM] *********: I can’t wait 3 business days, the return periods done by then.
[2018-06-30, 3:21:40 AM] Thoughtful: Fuck, Honestly bro they've been wasting our time if that's the case just honestly return it

Have they been wasting our time, or has Thoughtful been wasting mine?

After he failed the refund, I asked him for my money back. He for some reason asked If I had pre-paid?

[2018-06-30, 3:22:32 AM] **********: Can I get my refund tonight then
[2018-06-30, 3:27:09 AM] **********: ?
[2018-06-30, 3:36:00 AM] Thoughtful: You pre paid?
[2018-06-30, 3:36:20 AM] *********: Yes

All in all, be careful with Thoughtful. He had a whole month to do my order, yet he couldn’t complete it or he didn’t care enough to complete it. I’m out over $300 in duties and around $30 shipping to send my package back.

Took him about a week to refund me my PayPal money.




https://imgur.com/a/bJg2Taj

Deja vu right now

[donroom]

how long saks took?

[raptor3]

Can you do any UK electronics orders?

[Saldychips]

how long did it take

About a week in a half

[theones4you]

Many people having delays with him. He is good now are not ?

[Crowning]

Paid for priority, I have a strong feeling nothing has been done on the order, even though he's saying they've been done. I'm praying he's done my order as it was worth a lot. Anyway, he barely replies, so all I can do now is hope.

[sekihotai]

Please get back to me on *****.