apple refund return

[Dama's Sheep]

If i refunded a iphone and got refund email and also a return email does that mean it was failed? Has anyone gotten this? Did yall just wait it out?

[jijee]

The rep probably fucked up with her procedures and sent a refund first, then realised Oh fuck I actually need to send a replacement then pressed the send replacement button after. And I'm guessing the button that allows them to enquire a refund or replacement sends an email automatically as well. Had it happen for Wayfair with rep pressing wrong button while my refunder was on the phone.

[crusader69]

Not failed. This is common

[Jessyken]

Happened to me, got a return email and a replacement email. Contacted them after getting the second iPhone and they took the "return" off