I am also having issues with Shipito, Cotton Assured me(No issues with the account aswell.) he'd help me out after i bought 3 phones in a single reship, I also paid the shipping and then the account went to the ID Verification phase i was gonna try to get a photoshopper but cotton used different names for another phone so i cant do that. Im just hoping cotton will come thru like he said to help me out since im out almost $800. Will keep you all updated.