hello.
Just like the title says. My combat arms shuts the computer down. It goes to a blue screen for a second and displays a lot of words. Then reboots it. Please help me with this because the fail company, nexon, didn't help me at ALL.
This is what I said:
Ticket Description
Game Selection: Combat Arms
Category: Game Related
Sub-Category: Bug/Glitch
Bug/Glitch Details: Other
Summary: Combat Arms restarts computer
Details: Hello.
My combat arms tries to start up but crashes. The game updates with hackshield and then goes to a blue screen for a second then shuts down. I also recently upgraded my graphics card driver. How can I fix this?
Opening Posts should include:
Operating System (Windows XP, Vista, etc.)
RAM
Video Card
Internet Connection speed
Exact error message
Link to screenshot of error, if possible
Frequency you receive error
Date/Time error started
Thank you, and a special nod to the dedicated Nexon players that take the time to help one another!
Note: Please remember that the only way to receive official Nexon support on an issue is through the Customer Support system on our website.
Operating System: Windows XP
Ram: 3.25 gigs (does not support 4gb)
Video Card: GeForce 9800 GT
Internet Speed: 200kb/s and above.
Exact Error Message: Unknown. It shuts down too quickly for me to read. However it says that Microsoft ##### has recovered from a fatal crash. Something along that line.
Frequency: Everytime I attempt to launch Combat Arms.
This is what they said:
A possible solution would be to reboot your computer and try again momentarily. If this does not help I would then suggest that you manually re-install the game from the official Nexon.net website.
Please make sure to use the "Add/Remove Programs" when deleting the game. Also select "Delete Files" by opening up Internet Explorer going to the "Tools" option and into `Internet options" There, go to the "General" tab, and then find the "Temporary Internet files" (should be close to the browsing history) and select "Delete files" Once it is clear, try to download the game again. Make sure to install the game into its default drive which should be your "C" drive.
Make sure that you are using an updated version of Internet Explorer, as it is a known issue that other browsers may have conflicting issues with our website. Also, make sure that you are downloading the client from the official Nexon.net website. Be sure to add our game to your firewall/anti-virus safe list as well. This includes the one that may be on your router/modem.
Please ensure that your video card is properly updated and you have the latest drivers. You can do this by going to your video card's manufacturer's website, and directly downloading the most recent updates.
Also, please ensure that you have the latest version of DirectX, which can be found on our website at:
Combat Arms - 404 Error
Last, we ask for you to completely close out all other programs when running Combat Arms as this may interfere causing this error. You may also want to update your drivers and computer specs as this may result in your error as well.
It didn't help at all.
Thanks.
Originally Posted by ADKim
