Hacks dont work on other computer

I am having trouble too get hacks working for my dad
We cant get the menu too come up on warrock

We downloaded Fireframe network and we got past this message thing that said somthing like this 0x0000001 terminate somthing like that

We downloaded direct x didn't do nothing

And we still have IE7
Should we download
IE8

please tell us what too do and
when we download a hack
it has 2 boxes at the top where the name of the hack should be

and we have it working on this com so please help us with the other