alright, Help needed please.

So i got OP7 and Proceeded to download it, After doing so, I knoticed, I cant patch the f**ker It goes for a few mins, or seconds, then gives me this horrid error where it says i have "network" problems, and i should try again

i have reinstaled 3 times

i have tryed downloading about 19 times.



i contacted support, they told me to Reinstall After deleting all the files that it puts on the computer with the installer, i have re-contacted them, but no reply yet

would love some help.