Hey complete noob at this! Please Help!

Hey, I have done some courses on photoshop and I believe I could be quite an asset at making quite nice Rez Edits, except for one thing, I can't seem to get the damn programs to properly extract and convert... So what I was wondering if anyone could private message me and we can set up a time or something to use TV or go on Skype and "share screen" so that someone can teach me how to properly extract and convert the files, I have gone over the TuTs already and it just seems the converter wont realize that the folder I extracted has any files in it... which it does! Anyways thanks much guys!