Account inactive

somebody please help me..

10 hour ago i played vindictus and i've got dced..i tried to relog and message apper it says : authentification failed

i quit the game and i tried to login via web
and damn...my account is inactive

it says "your account is inactive because bla bla bla and inappropiate login ... please re-active your account via email."

and too bad..i forgot my yahoo password....

i am so desperate...... so i decided to create a new email and account....skip skip skip
...........
account and email created.. i tried to login via exe (not web) and those damn message appear it says "authentification failed"

i quit the game..then i log in to website ..... and damn.... the same message appear..it says my account is inactive..

what the hell is goin on?

help me