5 shot help ?

I need 5 5 shot numbers . So my friend gifted me 5 black hisec keys , But i never got my crates or anything ? Anyone please help me I need 5 numbers . I got the keys but i didnt get the crates

Sometimes you need to change servers in order to get the 5-Shot Cases. It was an annoying thing that kept happening to me when I only needed 1 number.

arent 5 shots like the roulette thing. and it gives a random number