Microsoft Charges
Microsoft Charges
Hello,
So my roommates hotmail account was hacked which he didn't really care about except for his xbox live which had a new 12 month on it plus a bunch of DLC. Anyways he sent in a few email requests which were no help, he then decided to call Microsoft for help. After talking to some guy from India for 30 mins and downloading some program the tech support guy informs him that he was "hacked" and that if he wanted his account back that he would need to pay Microsoft $120 to wipe his computer so they can then start the recovery process. Am I the only one that thinks that this is absolutely ridiculous? It's just an email account with a gamertag and they want to completely wipe his computer to give it back to him. Don't forget your password guys, Microsoft will take anything as a chance to make money.
So my roommates hotmail account was hacked which he didn't really care about except for his xbox live which had a new 12 month on it plus a bunch of DLC. Anyways he sent in a few email requests which were no help, he then decided to call Microsoft for help. After talking to some guy from India for 30 mins and downloading some program the tech support guy informs him that he was "hacked" and that if he wanted his account back that he would need to pay Microsoft $120 to wipe his computer so they can then start the recovery process. Am I the only one that thinks that this is absolutely ridiculous? It's just an email account with a gamertag and they want to completely wipe his computer to give it back to him. Don't forget your password guys, Microsoft will take anything as a chance to make money.
Originally Posted by Jim Morrison
